Caring for Your Confections

STORING YOUR CANDY

Our confections are all made with love by hand in our culinary kitchen in Nevada. We source only the finest ingredients for our confections.


All of our candies should be stored out of direct sunlight in a cool and dry environment between 54° and 68°F.


Please enjoy your Grand-mère candies within 14 days of purchase to fully appreciate their quality and flavor.

ALLERGEN INFORMATION

Please contact us at sales@grand-mere-confections.com for answers to any questions you may have about allergens in our confections.



Soy

Our confections contain a small amount of soy lecithin. According to the Food Allergy Research and Resource Program (FARRP), soy lecithin does not contain sufficient soy protein to provoke allergic reactions in the majority of soy allergic individuals. We recommend you consult with your doctor if you are concerned about an allergic reaction to soy lecithin.



Gluten

We do not use any gluten-containing ingredients in our confections . We do use light corn syrup in our caramel confections which may cause a reaction in some individuals with celiac disease.



Milk & Eggs

Our confections contain dairy in the form of butter and/or milk. None of our confections contain eggs.



Tree Nuts

Many of our confections contain tree nuts. We take pride in the cleanliness of our production facility, but it is possible that all of our confections may contain traces of tree nuts.



No Peanuts!

Our Nut Clusters contain peanut oil. NONE of our other candies contain any peanuts or peanut oil.


OUR INGREDIENTS

We use only the highest quality ingredients in our confections (Grandmother demands it). We source the freshest butter, milk chocolate and nuts in the USA to make our confections.

Shipping

Please note that all of our chocolates are shipped via USPS Priority Mail due to perishability.



SHIPPING AND DELIVERY SCHEDULE

Available items ordered before 12:00PM (Pacific), Monday through Friday, are usually shipped within five days.


LOCAL SHIPPING

We offer local flat rate shipping for all deliveries.


SHIPPING CHARGES (USA only)

We offer USPS Priority Mail shipping across the United States. Shipping charges are calculated based on the product weight per delivery address. Certain larger orders may incur additional shipping costs. 

Shipments to Alaska and Hawaii require an additional charge for delivery.

Please contact us if you wish to ship via FedEx Overnight at an additional cost.


WARM WEATHER SHIPPING

If temperatures exceed 85°F order will be cancelled.

Returns &  Refunds

OUR COMMITMENT TO YOU

If your order does not meet your expectations, please call us at 702-994-9143, and we will make it right for you.

Grand-mère Confections
Sales: 702-960-8039   Corporate: 702-994-9143
Monday - Friday: 9am - 6pm (PST)